There are situations in which certain transactions should not be included in the cash flow calculation. Examples:
Account messages with an amount of 0 (note: they can, but do not have to be ignored, as the amount has no effect on the cash flow)
PayPal transactions that are not payments or transfers (e.g. with the note “Type: Order”)
Duplicate transmissions via the interface (duplicates),
Generally faulty bookings - Some banks also post advice bookings to the transaction list and delete these advice bookings after execution. If a sync took place in the meantime, the advice booking may still be present in COMMITLY.
If you are not sure whether you should ignore a transaction, please contact support.
In the other cases, you can exclude transactions from the cash flow calculation in two ways.
Directly on the transaction – click the gear icon and select Ignore
Via a rule – create a rule and select Exclude from cashflow as the “Then” action.
Important note - ATTENTION: Use this function very deliberately and sparingly, as it could distort historical account balances.
COMMITLY calculates the historical opening balances based on the current balance minus the synced transactions and excluding the transactions to be ignored for the cash flow.
How can I restore a transaction that I marked as “Ignore”?
If a transaction has been marked as “Ignore”, you can bring it back into the normal transaction list at any time.
Go to Transactions.
Switch to Mapped.
Scroll to the very end of the list to EXCLUDE - Not Payment (System)
Open the relevant transaction.
Turn off the slider “Ignore this transaction in the cash flow calculation”.
After that, the transaction is taken into account normally in the cash flow again.
