The developer console is a tool that logs information about all processes of visited websites. The logged information can help our support team identify and solve any problems.
Learn how to open the developer console if you are asked to provide a screenshot of it.
Developer console in Chrome
Step 1: Use the following keyboard shortcut to open the console: Cmd + Option + J (on Mac) or Ctrl + Shift + J (on Windows). Alternatively, you can right-click the web page and select "Inspect" to open the developer console.
Step 2: In this window, click the "Console" tab.
Step 3: Now repeat the action that causes the problem and take a screenshot of the messages in the console.
Firefox
Step 1: Use the following keyboard shortcut to open the console: Cmd + Option + K (on Mac) or Ctrl + Shift + J (on Windows). Alternatively, you can right-click the web page and select "Inspect Element" to open the developer console.
Step 2: In this window, select the "Console" tab.
Step 3: Now repeat the action that causes the problem and take a screenshot of the messages in the console.
Safari
Step 1: To open the console in Safari, you first need to enable the "Develop menu" in the Mac menu bar. To do so, go to Safari in the Mac menu bar at the top of the screen and select "Settings".
Step 2: When the "Settings" dialog is open, click "Advanced" and select the checkbox next to "Show Develop menu in menu bar". You can then close the window.
Step 3: Use the following keyboard shortcut to open the console: Cmd + Option + C. Alternatively, you can right-click the web page and click "Inspect Element" to show the developer window.
Step 4: In the opened window, click the "Console" tab.
Step 5: Now repeat the action that causes the problem and take a screenshot of the messages in the console.
Microsoft Edge
Step 1: Use the following keyboard shortcut to open the console: Ctrl + Shift + I. Alternatively, you can right-click in the browser and select the "Inspect" option in the menu.
Step 2: In the opened window, click the "Console" tab.
Step 3: Now repeat the action that causes the problem and take a screenshot of the messages in the console.






