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Problems with the bank connection

If the bank connection has been disrupted for a longer time, you can try the following steps to restore the connection:

Click the gear icon to update your login credentials.

If that does not help, proceed as follows:

  1. Unlink your bank account from your company.

  2. "DO YOU WANT TO KEEP HISTORICAL TRANSACTIONS AND THE ACCOUNT BALANCE?" - answer with NO, KEEP TRANSACTIONS

  3. Now delete the existing account connection

  4. Then link the account again

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